Trouble shooting

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Trouble shooting

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In case of a CPA failure the following data are welcome:

Failure description

Print Screen of failure message

Error text file (located under C:\Users\(Username)\AppData\Roaming\VAT\CPA; Necessary to enable hidden folder option)

 

Please provide this information to your local contact Contact - VAT Group.

localcontactvat

 

Known Issue

Start Up Issue

Since the CPA v4.2.2

If the valve shows following failure message by starting the CPA:

StartUpIssue

This means that the C1.WPF.dll data is corrupt.

Action

Reload CPA firmware with a local CPA version (see Windows Executable Version) and Update Tool.